Shipping & Returns

SHIPPING
All Wheelkidz deliveries are made by An Post via the Express Post service. All orders placed by 1pm on a work day, will be despatched by Wheelkidz and delivered in 1-2 working days. Deliveries to R.O.I are €5.95 & Vat for packages up to 30 kilos in weight.
In N. Ireland, we use DHL for deliveries up to 30kilos in weight. This costs €6.80 & Vat. Orders to N. Ireland are delivered in 1-2 days.
In the U.K, we use Parcelforce for deliveries up to 20 kilos in weight. Orders to the U.K are delivered within 2 days. This costs €8.31 & Vat
All deliveries require a SIGNATURE as proof of delivery.
Please note that Wheelkidz delivery costs and VAT rates are subject to change.
Wheelkidz reserve the right to amend or alter delivery rates, at the company’s discretion.

Thank you.

RETURNS
When a product is purchased online from Wheelkidz, customers have a 14 day ‘Cooling Off’ period from receipt of the goods in which to return them. If a customer changes their mind or simply wishes to return any item purchased within 14 days from order or upon receipt of the goods, we will be happy to reimburse you. However, in this instance the customer will be liable for the return postage costs.

Please contact our Customer Services team on info@wheelkidz.com and we will take it from there.

If an item is found to be faulty, please contact our Customer Services team on info@wheelkidz.com.

We will send you a Pre-paid delivery returns label and waterproof envelope. Simply pop the returns item in the envelope, pop the label on the sealed envelope and drop it into any post office.

Upon receipt of the returned item to Wheelkidz, we will refund your full purchase price.

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